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Essential Guide to Workplace Investigations, The: A Step-By-Step Guide to Handling Employee Complaints & Problems
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Review
"Packed with tips and strategies that will help sort out workplace problems quickly and legally." HR Magazine “Everything an employer needs to know about investigating and resolving workplace complaints and issues is packed into this book, making it a top recommendation for any business library strong in human resources guides. It's the first on the market to teach businesses how to investigate and resolve all types of complains, from harassment and discrimination to workplace violence and employee theft, and walks the manager through ten basic steps from the initial decision to investigate to interviewing, gathering and evaluating evidence, and taking action. All business libraries need this.†California Bookwatch "Guerin, an employment law specialist and author, offers a guide to investigating and resolving workplace complaints or problems, focusing on harassment, discrimination, violence, drug and alcohol use, and employee theft. She describes the steps for the investigation of any kind of problem, common investigation mistakes, discovering problems, deciding whether to investigate, choosing an investigator, planning the investigation, gathering information, making and documenting the decision about whether misconduct occurred, and ten steps for investigating each type of problem." Eithne O'Leyne, Editor, Ringgold, Inc., ProtoView
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Book Description
Mishandling workplace complaints can lead to lawsuits and other legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions that will keep employees safe and the company out of the courtroom.
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Product details
Series: Essential Guide to Workplace Investigations
Paperback: 448 pages
Publisher: NOLO; Fifth edition (July 29, 2019)
Language: English
ISBN-10: 1413326250
ISBN-13: 978-1413326253
Product Dimensions:
7 x 1.2 x 9 inches
Shipping Weight: 1.5 pounds (View shipping rates and policies)
Average Customer Review:
4.3 out of 5 stars
10 customer reviews
Amazon Best Sellers Rank:
#654,275 in Books (See Top 100 in Books)
I have been researching workplace investigative practices and techniques over the past three months. I sourced many on-line documents, my local information base and my own resource base of 37 years in order to develop a comprehensive in-house investigative program for frontline Officers in my company.Having studied the information in this book by Lisa Guerin, J.D., I have found that she has put together a very informative, well thought-out and comprehensive 'Guide' that triggers in the reader, who has a foundation and or experience in workplace investigation, different and useful methodologies that enable useful insights to assist in understanding another's view on the topic.It is essentially a guide, and a good one at that...but it allows you to choose you own paths to a successful structuring of a workplace investigative system.Guerin, Lisa. Essential Guide to Workplace Investigations, The: A Step-By-Step Guide to Handling Employee Complaints & Problems . NOLO. Kindle Edition.
This book was ok. It was mostly speculative, like advice you would get from an investigator on the street. There was nothing in depth.
Very useful
Recommend to any professional that is charged with doing workplace investigations.
Straight forward and very informative
A MUST HAVE for anyone in HR
Perfect for the new or experienced HR Manager.
Great help for the hr professional
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